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Information Technology Systems Administrator in West Liberty, IA at West Liberty Foods, L.L.C

Date Posted: 4/11/2018

Job Snapshot

Job Description

The IT Systems Administrator is responsible for conceptualizing, evaluating, designing, transitioning, operating, and improving services provided by the IT Department to the organization, using industry standard methodologies and best practices (ITIL, DevOps, etc.)  

Primary Responsibilities

  • Provide leadership by providing insight and guidance to other System Administrators as business solutions are evaluated and implemented.
  • Provide technical guidance to the IT team.
  • Document resolution steps in our knowledge base.
  • Manage projects from concept to completion, including:  vetting project ideas, gathering requirements, service design, transitioning services into operations, training and communicating effectively throughout the project life-cycle.
  • Drive continual improvement in quality, productivity, efficiency and cost.
  • Partner with all departments of the organization.
  • Provide thought leadership to the entire IT department regarding the IT Service Strategy, ITIL, and technical subject areas.
  • Continually improve knowledge in industry standard frameworks, including ITIL, DevOps, etc.
  • Provide escalation support for Service Desk incidents, problems, and requests.
  • Ensure compliance with all safety regulations.
  • Other duties as assigned.

Job Requirements

  • Minimum of 3 years of systems administration experience is preferred.
  • Bachelor's Degree in Business (Management Information Systems), Computer Science, Business (Other) or equivalent is preferred.
  • Strong knowledge of ITIL Service Management concepts and experience managing ITIL processes.
  • Demonstrated background in Systems Engineering/Administration including Design, Transition, and Operations/Support of IT services and underlying technologies: Virtualization Platforms (VMware, Hyper-V), Database Platforms (MS SQL, MySQL, Cloud DBs), Server OS Platforms (Window Server, Red Hat), Cloud Applications (Google G Suite, ServiceNow, Identity Management, etc.), Backup Software (Veeam, etc.), Cloud Infrastructure (AWS, Google Cloud, Azure), Scripting (Powershell, JavaScript, API Integrations), Desktop Virtualization Platforms (VMware Horizon, Citrix XenApp), Storage Infrastructure (Traditional SAN, VMware Virtual SAN), Server Infrastructure (Cisco UCS, Dell, etc.).
  • Successful candidates are able to synthesize business requirements, IT Service Strategy, and industry standard frameworks, independently, to make good decisions and create excellent solutions, with limited direction.
  • Strong leadership skills including the ability to manage team members and evangelize IT service strategy throughout the department and organization.
  • Computer experience - Microsoft Office (Word, Excel, PowerPoint) or Google (Gmail, Docs, Sheets, Slides).
  • Ability to communicate effectively with all levels of the organization.
  • Ability to lead, motivate and develop others.
  • Ability to work in a fast paced environment of continuous change and challenges.
  • Must be able to work extended hours and weekends according to schedule.

 West Liberty Foods/Liberty Cold/Crystal Lake Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.